Knowledge Base

Blog Posts

Learning evaluation models: built to measure learning, not learning's value

Date: June 12, 2026
We have no shortage of ways to measure learning. Unfortunately, almost none tell us what learning’s value is. We’ve spent sixty years building models to evaluate training. We’ve all heard of Kirkpatrick, Phillips, LTEM, and then a dozen more with names that are less familiar. You’d think that would be enough to answer a simple question such as “was the learning program worth it?”

Measure what, exactly?

Date: June 4, 2026
A learning leader once ran sales training for a retailer’s store staff. Sales jumped that year, and he told the CFO the training was why. The CFO had another explanation: this was the year of the Beanie Babies craze, and the stores couldn’t keep them on the shelves. Plenty of things moved that number. Why credit the training?

L&D will always be an order taker. That's not the problem.

Date: May 27, 2026
Open LinkedIn on any given morning and someone is telling L&D to stop being an order taker. Push back, become a strategic partner, set the agenda rather than receive it. The advice is everywhere and it sounds correct.

On AI, L&D is looking everywhere except its own organization

Date: May 20, 2026
Once a month I host a roundtable call with L&D leaders who are working through AI in their organizations. We’ve been running these for a little over a year now, and the conversation has changed shape.

L&D has a seat at the table. Why isn't that translating to influence?

Date: May 11, 2026
L&D has earned a place in the conversations that shape capabilities, technology, and workforce strategy. Whether being in those conversations translates into influence is a different question.

The allied health turnover recovery isn't what it looks like

Date: May 4, 2026
For about two years during and after the pandemic, healthcare workforce shortages were the kind of story you couldn’t avoid. Stories about unsafe staffing ratios in hospitals, about nurses leaving faster than recruiting could keep up.

Case Studies

How CIS sharpened L&D's business alignment with the Strategy Scorecard

Date: June 2, 2026
We caught up recently with Jennifer Myers, Senior Director of Learning and Development at the Center for Internet Security (CIS)...

How 3M validated a global L&D function with the Strategy Scorecard

Date: May 6, 2026
We caught up recently with Karen Ganitsky, SIBG Global Sales Training Leader at 3M...

How SCALE Talent Systems and WeLearn are bringing skills intelligence to accounting firms

Date: April 15, 2026
Accounting firms have a development problem they’ve been solving with the wrong tool.

How Jushi's L&D team learned to speak the language of the business

Date: April 8, 2026
L&D teams in fast-moving, operationally complex businesses face a common problem.