Knowledge Base

Blog Posts

  • Learning evaluation models: built to measure learning, not learning's value

    • June 12, 2026
      We have no shortage of ways to measure learning. Unfortunately, almost none tell us what learning’s value is. We’ve spent sixty years building models to evaluate training. We’ve all heard of Kirkpatrick, Phillips, LTEM, and then a dozen more with names that are less familiar. You’d think that would be enough to answer a simple question such as “was the learning program worth it?”

  • Measure what, exactly?

    • June 4, 2026
      A learning leader once ran sales training for a retailer’s store staff. Sales jumped that year, and he told the CFO the training was why. The CFO had another explanation: this was the year of the Beanie Babies craze (collectible plush toys that were a 90s obsession), and the stores couldn’t keep them on the shelves. Plenty of things moved that number. Why credit the training?

  • L&D will always be an order taker. That's not the problem.

    • May 27, 2026
      Open LinkedIn on any given morning and someone is telling L&D to stop being an order taker. Push back, become a strategic partner, set the agenda rather than receive it. The advice is everywhere and it sounds correct.

  • On AI, L&D is looking everywhere except its own organization

    • May 20, 2026
      Once a month I host a roundtable call with L&D leaders who are working through AI in their organizations. We’ve been running these for a little over a year now, and the conversation has changed shape. A year ago, most of the questions were about fear of AI taking over L&D. The calls sound different now.

  • L&D has a seat at the table. Why isn't that translating to influence?

    • May 11, 2026
      L&D has earned a place in the conversations that shape capabilities, technology, and workforce strategy. Whether being in those conversations translates into influence is a different question.

  • The allied health turnover recovery isn't what it looks like

    • May 4, 2026
      For about two years during and after the pandemic, healthcare workforce shortages were the kind of story you couldn’t avoid. Stories about unsafe staffing ratios in hospitals, about nurses leaving faster than recruiting could keep up, about travel-nurse agencies billing some health systems hundreds of millions a year.

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